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Attendant Station
To ensure a seamless customer journey at each self-checkout terminal, retailers must enable attendants to offer timely assistance whenever required; for example, to verify an age-restricted purchase or remove security tags.
Using the Attendant Station, retailers can enable one member of their in-store team to manage and monitor self-checkout terminals simultaneously from a single point of control – ensuring a seamless self-service journey for every customer.
Highlights
• Enables one member of staff to supervise self-checkout systems
• Delivers automated alerts whenever customers require assistance at self-service terminals
• Supports roaming management via mobile devices, helping in-store attendants to offer faster customer assistance
Categories: Attendant Stations, Diebold Retail Solutions, SCO Solutions